Ratlam (Madhya Pradesh): In a commendable display of vigilance and empathy, railway employees have once again proven their dedication to passenger safety and well-being.
Two recent incidents highlight their quick thinking and proactive measures, underscoring their role as not just workers but also guardians of public safety on the railways. At Bamnia station on April 30, booking clerk Sunil Kumar showcased keen observation skills when three minor girls sought tickets to Mumbai. Detecting signs of distress and the absence of adult supervision, Kumar promptly intervened, initiating communication with the girls' families. It was revealed that the girls were fleeing from home, prompting Kumar to alert the Railway Protection Force and ensure their safe return to their families.
In a separate incident, a passenger named Megha faced a medical emergency while traveling from Ujjain to Himmatnagar. Thanks to the swift response of CCTE Rameshwar Meena, who received a distress call through Rail Madad, the passenger was provided with life-saving assistance. Meena's timely intervention and coordination with station staff facilitated CPR and medical aid, ultimately saving the passenger's life.
These episodes serve as reminders of the critical role railway employees play beyond their routine duties, exemplifying their commitment to passenger safety and welfare. Such acts of diligence and compassion underscore the invaluable contribution of these dedicated individuals in ensuring a secure and supportive travel experience for all.