Indore: In an attempt to control the spread of coronavirus by limiting physical interactions, Madhya Pradesh State Consumer Disputes Redressal Commission (MPSCDRC) is perhaps the first to begin hearing of pending cases via video conferencing.
Currently, cases are being heard and resolved at state commission. If the commission finds video conferencing to be successful, then it will consider expanding the concept for district consumer dispute redressal forums as well.
As of now, urgent and most essential cases with possible resolution soon are being heard in forums. However, most cases are pending for hearing and redressal in all the consumer forums across the state.
To control piling up of cases while limiting physical contact for control of coronavirus, hearing of cases in state commission from all over districts are being heard on the conference, as shared by registrar Rajiv M Apt
Advocate Mohan Choukse represented plaintiff Shyamraj Soni shared the plea via video conferencing. One of the respondents Vijendra Giri Goswami from Chinndwara presented his argument through advocate Yash Vidhyarathi to the commission. This was the first time that consumer forum hearing was done via video conferencing.
In another case, plaintiff Shriniwas Agrawal versus MP Grih Nirman Avam Adhosanrachana Vikas Mandal, Bhopal, plaintiff advocate Mohan Chouksey applied for withdrawal of the complaint.
On due consideration and as prayed by learned counsel for the complainant, the application was allowed and the complaint was dismissed as withdrawn by Justice Shantanu Kemkar, president, MPSCDRC.
