Reliance Industries Chairman Mukesh Ambani and Facebook CEO Mark Zuckerberg's hyperlocal kirana-led retail project - JioMart - went live in 200 cities and towns across India in the last week of May. However, some customers seem to be very disappointed with the deliveries and many have taken to Twitter to express their anguish.
Customers have posted pictures of rotten fruits and vegetables which had been delivered by JioMart. Some have even complained about delayed deliveries and refund after cancellation of the order.
"#JioMart Very disappointed with the delivery. All the vegetables delivered were spoilt and rotten and stale! Pineapple was all black and brown. Chillies had turned red from green. Potatoes had holes in it. Lemons were dried out and brown. Tomatoes were stinking and rotten," said a Twitter user.
"Ordered from jiomart a couple of days back. The vegetables got delivered on time, no issues on that. But have to say, the quality of the vegetables is HORRENDOUS. Got fooled by the low price," said another Twitter user.
"Hello @RelianceSmart : Ordered 35 items on 20 May. Spent Rs3422. Today got 13 items, mostly non-essentials, worth Rs1340. No sign of rice, ata. Rest of the money? Kept in my account! This is not smart thing to do. Why didn't you say you didn't have all items? None attends call," complained another.
Here are some of the complaints regarding JioMart:
