Mumbai: The divisional railway manager of Mumbai Central area, when informed about delay and cancellation of local trains and later tweeted about travelling with local passengers, got a befitting reply by commuters challenging him to board in a Churchgate to Virar local train in peak hours.
On Tuesday morning, due to point failure at Andheri, seven local trains were cancelled and 28 were delayed by around 15-20 minutes on western railway tracks due to technical snag.
Informing about it through tweeter, the officer said, "Due to technical failure at Andheri station all UP fast local trains are running 10-15 minutes late on Tuesday, November 29. Inconvenience caused is deeply regretted."
The signal failure took place at 7 am and was repaired by 7.24 am.
Replying to DRM Mumbai Central, Allwyn V Rodrigues another twitter users invite him to travel in Churchgate Virar Fast local. "Sir, Please board any Virar-Churchgate local during 6-9 am and or Churchgate- Virar local in evening during 5-8 pm, promisingly you will get all your answers and can understand the situation better.I trust you will take this on priority.Thanks much" tweeted Allwyn V Rodrigues.
Replying to the DRM, the irate citizen Hitesh Save tweeted, "Technical failure , Signal failure and other failures are daily affairs in the @WesternRly suburban section. Failures happen in the peak hours only. There is complete failure in implementing a new time table" (sic).
Similarly Ameya Save, another twitter users replying to DRM tweeted ,"I think people are losing jobs because they are not able to maintain punctuality to reach office because of daily delay of trains. @AshwiniVaishnaw request you to provide job to all commuters in Railway so that punctuality will not matter" (sic.)
In evening at 4.25 pm DRM Mumbai Central tweeted a picture while interacting with passenger in local trains. He shared through twitter, "DRM Mumbai Central Division along with senior divisional commercial Mane boarded in Local train and interacted with daily Commuters regarding their Travel Experiences and Issues faced, keeping in view to further upgrade services and make journey more pleasant for the commuters."
