Mumbai: There was a scramble to withdraw money from the crisis-hit Yes Bank branches and ATMs in Mumbai, Thane, Pune, Nagpur and other cities on Friday.
Such is the trust deficit that spooked customers had made a beeline for ATMs on Thursday evening itself, after the RBI announced the Rs 50,000 cap on withdrawals.
In no time, the ATMs were bone dry, leaving the distressed customers exasperated, especially in the suburbs and residential areas.
There was a replay on Friday morning in commercial areas of south Mumbai, Bandra Kurla Complex, Andheri, Lower Parel, etc.
Besides, customers said certain UPI transactions, which are on the Yes Bank PSP, were not going through; in fact, all types of accounts were inaccessible via net banking, and many fintech players are hit.
Mumbaikars are particularly peeved as the RBI orders came on the eve of the Holi festival on Monday; Gudi Padva follows a fortnight later; not to mention the long weekend break for which thousands wanted cash in hand for a getaway from the city confines.
A rattled customer Vinod Panda from Navi Mumbai rushed to the Kharghar Branch but had to return empty handed as the bank was not disbursing even the promised Rs 50,000.
Many agitated customers confronted the Yes Bank officials by likening the crisis to the Punjab & Maharashtra Cooperative Bank imbroglio which erupted last September.
However, the officials defended themselves and claimed that while the PMC Bank crisis was due to fraud, the Yes Bank was only a case of liquidity crunch, which would be resolved within a month; once that happens, customers woes would ease.Given the plight of the customers of PMC Bank with around a dozen deaths reported so far, there are few takers for Yes Bank's arguments.
