BHOPAL: Kishore helpline services started functioning under 104 from March 1. The service which has been named Health Helpline 104 will not only provide counselling to students but also provide services like ambulance, Janani Express, Deen Dayal mobile hospital etc. Consultation will be available from 8 am to 8 pm.
The employees of Kishore Swasthya helpline are claiming that the response of the counsellors is not appropriate or up to the mark.
The toll free number of Kishore Swasthya helpline was included in the Sathiya application launched by the Centre. The employees of the old helpline are questioning that when the Centre had acknowledged the counselling of the helpline then why the state government wanted to merge it with the new common helpline number. Mekhla Shrivastav said, “On February 20, Sathiya Salah App was launched by the Centre where our call centre number was given but the state has closed all our numbers and merged the service with 104, which will definitely cause problem to many students who will call on our number.”
Nevertheless, when Free Press called the 104 helpline number the response was prompt and they also connected the caller with a doctor to help with medical issues.