Mumbai’s Versova–Ghatkopar Metro corridor (Mumbai Metro One) suffered a technical snag on Wednesday evening, leading to delayed services and overcrowding across several stations. The disruption occurred between Versova and Azad Nagar, leaving commuters stranded and prompting a wave of complaints on social media.
Operator Issues Update
The operator issued a statement on its official X (formerly Twitter) handle at 5:32 pm:
“Trains are running at delayed intervals between Versova and Azad Nagar. Services at other stations are regular, with an additional train being inducted. Regret the inconvenience caused and appreciate your support.”
Commuters Report Overcrowding
Videos shared by passengers on various social platforms showed heavy crowds building on platforms. One user reported a breakdown at 5:08 pm, while another noted at 5:21 pm that trains were not heading towards Versova. Others mentioned that only one track was operational at DN Nagar.
Operations Restored
By 5:41 pm, Mumbai Metro One confirmed that normal operations had resumed:
“Train services have been normalised and are running as per schedule. We appreciate your support.”
Public Reaction
Despite the restoration, many commuters expressed frustration online, citing the sudden delay and resulting rush at multiple stations. The incident underscores the challenges of maintaining uninterrupted metro services during peak hours.
