The District Consumer Commission of Mumbai suburban has issued a directive to a limited company based in Kandivali, instructing them to provide a maturity amount for a fixed deposit along with interest to a resident of Dadar. The order was issued after the depositor waited for three years without receiving the maturity amount, despite informing the company of her expected payment date. Additionally, the commission has mandated a payment of Rs 10,000 to compensate for mental anguish and litigation costs.
The order, dated June 9, was issued by members Shraddha Jalanapurkar and Preethi Chamikutty of the District Consumer Disputes Redressal Commission. The complaint was filed by Freny Aibara, a resident of Dadar, against Sejal Glass Ltd, a company based in Kandivali, and its proprietor, Amrut Gada.
Aibara had initially deposited Rs 30,000 as a fixed deposit in October 2012, with a promised maturity amount of Rs 42,774 to be received in October 2015. However, when the money was not paid as expected, Aibara lodged a complaint. During the hearing, Sejal Glass Ltd failed to present its case, resulting in an ex-parte order being issued.
The commission determined that the complainant had provided sufficient evidence of the deposit and that the company had failed to challenge the allegations. Consequently, the commission directed Sejal Glass Ltd to pay the maturity amount along with the accrued interest to the complainant.
