Mumbai: Assistant director Chetan Desai, 34, lost Rs3.39 lakh in a phishing scam. He received messages claiming that he needed to update his KYC (Know Your Customer) details. Desai then called the number from which the message was sent. The person who answered the call claimed to be a bank representative and tricked him. Oshiwara Police registered the case on April 7.
According to the FIR, Desai resides in Lokhandwala Complex, Andheri West. On April, he received a message from an unknown number stating that his YES Bank account had been closed. Alarmed, Desai immediately called the same number. The person who answered claimed to be a staff member of YES Bank.
The scammer, posing as a bank employee, informed Desai that his KYC needed to be updated. He said he would send a link, which Desai should click on and use to submit his personal details. In addition, the caller asked for personal information over the phone. Desai then provided details including his Aadhaar number, PAN number, and bank account number.

Soon after, Desai received four back-to-back notifications from his bank, alerting him that a total of Rs3.39 lakh had been withdrawn from his account. Realising he had been scammed, he quickly dialled 1930, the cyber fraud helpline, and lodged a complaint.
Following this, the Oshiwara Police registered a case against an unidentified person under Section 318(4) (cheating and dishonesty) and Section 319(2) (cheating by personation) of the Bharatiya Nyaya Sanhita.