Over the past several weeks, huge queues are being witnessed at the Chhatrapati Shivaji Maharaj International Airport (CSMIA) in Mumbai.
On Thursday at around 5.30 am, a long line of passengers were seen waiting just to get into the security check zone at the airport.
Several passengers took to Twitter to complain about the incident. While responding to the complaints, the CSMIA responded saying that the queuing management process is being monitored closely.
"Our teams are working tirelessly to ensure a seamless transition of passengers at the airport. Please note, the queuing management process is closely being monitored," the CSMIA stated.
"Parents with children, senior citizens and passengers with reduced mobility are being given prioritised," they added.
Earlier on Monday morning as well, crowds of people were seen waiting outside the immigration counter.
Passengers have claimed that the situation is due to several immigration counters being closed at the airport.
In December last year, similar chaos was with passengers having to wait for three to four hours in queues due to surge in international arrivals.
Passengers were also seen cheering for co-passengers who were making it past immigration.
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