Kolkata: Soon after an enquiry was launched on Thursday over the viral fight video of Thai airline Bangkok-India flight, the airlines company has come up with a statement.
According to a report in NDTV, fight on the Bangkok-India flight started after passenger refused to follow crew's safety instructions, said Thai airline.
The flight crew requested all passengers to get their seats in upright position before takeoff, to which a passenger refused to do so complaining about his back ache stated the enquiry report of the airline.
The passenger was then calmly made to understand the importance of seat's position during takeoffs and landings. He was also made to understand that such seat positions can be difficult for evacuation during any emergency.
Even after frequent requests, the passenger further got arrogant and started a verbal fight with the crew while repeatedly refusing to get his seat in the appropriate position. He also said that they are free to inform the captain about the situation but he won't change the seat's position.
All of this eventually turned into a fist fight after other passengers got involved supporting the crew against the arrogant passenger.
A video of an ugly fight between passengers on a Thai Smile Airways flight went viral on social media on Wednesday.
The video showed two male passengers having a heated argument, which eventually broke into a full-blown fight.
Soon after the video went viral, the Bureau of Civil Aviation Security (BCAS) issued a statement taking note of the incident and stating that the required actions would be taken.
"We've taken cognizance of the viral video which is showing a fight between passengers on a Thai Airways flight to Kolkata. Bureau of Civil Aviation Security (BCAS) has sought a detailed report from the concerned authority. Further action is to be taken," said Zulfiquar Hasan, DG BCAS.
