A couple of videos showing an Air India flight witnessing a water leakage from its overhead bin above certain seats surfaced online and went viral. The incident took place on an international flight operating between Amritsar (Delhi as per earlier reports) and London, earlier this November. While passengers were seen filming the water dripping on their seats, the flight pilot was heard addressing flyers on the issue while the cabin crew assisted them by trying to cover the ceiling with a long cloth. Air India Water Leak Videos:
Air India takes note of issue and releases statement
In one of the videos from the water leak episode, the pilot was heard addressing the passengers on the issue. While the entire announcement wasn't shared online, a glimpse from it said, "Ladies and gentlemen, your captain of flight is addressing you. I have been aware with the cabin crew that there is a water leakage from ceiling..."
The airline later issued a statement saying, "Flight AI169 operating from Gatwick to Amritsar on 24th November 2023 had developed a rare occurrence of condensation adjustment inside the cabin. Some of our guests seated in the affected rows were promptly relocated to other vacant seats and given the circumstances the cabin crew made every effort to make the guests comfortable. Air India is committed to the safety and comfort of guests on board and we regret this unexpected incident."
A look into the viral videos
Most passengers were seen at ease despite the water leakage. The video showed them relaxing and taking a nap on their seats amidst the water dripping from above. Only a few were seen recording the incident on their cameras and sharing it online to draw the attention of the airlines for a bad experience.
However, a clip showed the onboard staff assisting passengers and ensuring their comfort. An air hostesses were seen trying to cover the leakage with a blanket in their desi jugaad to the scenario.