Considering the trouble arising from water logging, heavy rains and other issues amid monsoon the Mumbai Metropolitan Region Development Authority (MMRDA) has set up a 24-hour emergency control room. This Control Room is operational from June 1, 2021 and will remain active till October 15, 2021. Citizens can contact the control rooms on these numbers - 022-26594176 and 8657402090.
According to the MMRDA, the primary job of the control room will be to address monsoon related complaints, follow them up, coordinate and interact with State Government, Brihanmumbai Municipal Corporation and other local bodies and disaster control agencies.
The control room staffs will be working into three shifts. Facilitating Mumbaikars to help connect in crisis like water logging, accidents, potholes and falling trees. The objective of this control room is to avoid inconvenience caused to the pedestrians and motorists if any due to the several on-going projects initiated by the MMRDA. The officials will keep a watch on unusual threats and dangers.
The officials will also monitor the flow of rainwater at various MMRDA sites and have also instructed the contractors to follow all safety measures. Newly appointed MMRDA Commissioner S.V.R. Srinivas has directed contractors to install dewatering pumps where there is no connectivity at drains and reservoirs.
Some of the most vital jobs would be to ensure that barricades are proper and do not hinder motorists, damaged roads are addressed and cleaning up dirt on road. Likewise Mumbai Monorail will also be monitored separately from their 24x7 central control room (OCC) at Wadala Depot. During emergencies SEAT (Shift Emergency Action Team) with experts is being called by OCC at assembly point and move towards site to ensure minimum down time for restoration, as per the MMRDA.
In fact this control room will help in directly approaching, responding and coordinating with various authorities and make necessary arrangements during abnormal situations. Both these control rooms will coordinate with Railways, MCGM, Traffic Police, BEST, Fire Brigade and various important agencies in the city.
