Mumbai: Central Railway has announced a temporary shutdown of the Mumbai Passenger Reservation System (PRS) to carry out essential maintenance work, including disk defragmentation and system parameter tuning.
Shutdown timing
According to the official press release, the Mumbai PRS will remain non-operational from 11:45 pm on January 20, 2026, to 3:15 am on January 21, 2026.
During this period, the following services will not be available:
Passenger Reservation System (PRS)
Coaching refunds
Charting activities
Train firing
IVRS services
Current reservations
Chart display facilities
Touch screen services
Refund counters
Additionally, internet ticket booking for trains under Mumbai PRS will also remain suspended during the shutdown period.
Passenger advisory
However, the railway administration clarified that TDR (Ticket Deposit Receipt) facilities will remain available, and refunds will be processed as per the existing refund rules.
Central Railway has appealed to passengers and rail users to cooperate and bear with the inconvenience, stating that the maintenance work is necessary to ensure smooth and reliable system performance in the future.
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