Indore: The West Discom app is proving effective in handling the complaints of consumers. The power distribution company’s official said on Thursday that the company’s IT cell had developed the app because of which the complaint can be visible from customer care executive to line staff and so they can take quick action on the complaint and resolve it.
Indore: West Discom app effective in handling complaints
The company’s IT cell had developed the app because of which the complaint can be visible from customer care executive to line staff.
Staff ReporterUpdated: Friday, August 13, 2021, 01:50 AM IST
West Discom staff working on the app. | FPJ
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