Indore (Madhya Pradesh): Following reports of unsatisfactory cleanliness at the State Guest House ‘Residency’ during the stay of Governor Mangubai Patel, the district administration has terminated the services of the housekeeping agency. Show cause notices (SCNs) have also been issued to six officers, including a Deputy Collector-rank officer.
Governor Patel stayed overnight at Residency Kothi on February 16. Collector Shivam Verma stated that during a review, it emerged that despite the Governor’s OSD requesting a change of bedsheets, the staff of the concerned service provider, Ratan Emporium, failed to comply. The next morning, during a kitchen inspection conducted by the ADC to the Governor, dustbins were found uncovered and overall cleanliness was reported to be unsatisfactory.
The administration clarified that information circulating on social media about cockroaches being found in food items is completely false and misleading. According to officials, the Governor’s staff had only expressed dissatisfaction over cleanliness.
Taking serious note of the negligence, Collector Verma directed the Chief Engineer of the Public Works Department (PWD), Indore, to immediately terminate the services of the manager of Ratan Emporium posted at Residency Kothi. Accordingly, a termination notice was issued. Additionally, 20 to 30 per cent of the firm’s pending payment will be deducted due to poor service.
The district administration has issued show cause notices to the responsible officers and employees for the negligence, including deputy collector Seema Kanesh Maurya, tehsildar Rajesh Soni, labour inspector Sanjay Patil, junior supply officer Ajay Asthana, chief medical and health officer and civil surgeon cum chief hospital superintendent.
In view of the incident, a Standard Operating Procedure (SOP) for protocol duties has been issued to all officers to ensure that guest arrangements adhere strictly to prescribed standards and protocol in the future.
SCN issued to six officers and Service provider terminated
In the case of occurrence of unsatisfactory cleanliness at the State Guest House ‘Residency’ during the stay of Governor Mangubai Patel, the district administration has terminated the services of the house keeping agency. Also, the Show cause Notices (SCN) are issued to 6 officers including a Deputy Collector level officer of the district Administration.
The Governor of the state Patel stayed overnight at Residency Kothi 3 days ago on February 16. Collector Shivam Verma stated that during the discussion, it came to light that despite the Governor's OSD requesting a change of bedsheets, the staff at the concerned service provider, Ratan Emporium, did not do so. In the morning, During the kitchen inspection by the ADC of the Governor, the dustbins were found to be opened and the cleanliness conditions were found to be unsatisfactory.
The administration has cleared that the information viral on the social media regarding cockroaches found in food is completely false and misleading. The Governor's staff merely expressed dissatisfaction over the cleanliness. Taking cognizance of this negligence, Collector Verma directed the Chief Engineer, Public Works Department, Indore, to immediately terminate the services of the Manager of Ratan Emporium posted at Residency Kothi, Accordingly, the Chief Engineer, Public Works Department, issued a termination notice to the Manager, Ratan Emporium. Moreover, due to the poor service, 20 to 30% of the firm's pending payment will be deducted.
The district administration has issued show cause notices to the responsible officers and employees for the negligence, including Deputy Collector Seema Kanesh Maurya, Tehsildar Rajesh Soni, Labor Inspector Sanjay Patil, Junior Supply Officer Ajay Asthana, Chief Medical and Health Officer and Civil Surgeon cum Chief Hospital Superintendent.
Taking the note of the incident, a protocol duty SOP has been issued for all the officers, due to which in future all the arrangements related to the guests must be ensured as per the prescribed standards and protocol. Cleanliness, quality of material and
