CBSE help desk for schools to tabulate class 12 results
FPJ

Indore: With complex calculations going into the preparation of Class XII CBSE results, the board has set up a help desk along with a tabulation portal to assist schools with the process.

A special telephonic help desk dedicated to helping schools prepare the results is operational on working days from 9:30 am to 5 pm, and will address queries from schools both on class X and XII results.

The board also launched an online tabulation portal to help schools calculate the results. It has sections for uploading different components required for the result tabulation.

“After collection of all marks, this portal will display a complete tabulation sheet for the school with a feature of subject-wise marks and reference mean for the purpose of moderation of marks by the schools. This portal and the backend systems have eased out lots of burden of cumbersome calculations for the schools,” read a statement by the board.

“A system has also been developed for the computation of Class X component of marks based on result data available with the Board in case of students who passed their Class X Board from CBSE only. For other Boards, CBSE with the help of regional offices will collect result data from respective State Boards for the purpose of computation of Class X component (30%) of marks of Class XII. The system will also compute Class XI component (30%) and Class XII component (40%),” said Dr Antriksh Johri, Director IT, CBSE.

Schools can call on the following numbers to seek help: 9311226587, 9311226588, 9311226589, 9311226590. For technical assistance, schools can contact on 9311226591.

Apart from the helpline numbers, email IDs are also created and released for assistance. For class 10th, class-10-result@cbseshiksha.in and for class 12th, class-12-result@cbseshiksha.in are the email IDs generated. Schools can send their queries along with the school name, address and phone number.

According to the instructions issued by CBSE Controller of Examinations Dr Sanyam Bhardwaj, if any school has any problem regarding the calculation of the numbers of students, then they can mail or call the helpline number issued.

CBSE had informed the Supreme court that results will be declared on or before July 31, 2021.

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