Tanishq Jewellery Servers Down; Billing And Transactions Affected In Mumbai Showrooms

Tanishq Jewellery Servers Down; Billing And Transactions Affected In Mumbai Showrooms

While attempting to reach out to most stores in the area, most stores were out of communication, as the available numbers were either not in service or had some other technical glitch.

G R MukeshUpdated: Sunday, October 06, 2024, 02:53 PM IST
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AFP

According to the latest development that has emerged in the past few hours, famed jeweller Tanishq has been encountering some issues with making transactions for its customers in Mumbai.

As per reports emerging, these stores are not being able to complete transactions on the purchase of the ornaments offered by the Tata group-owned company. The Free Press Journal reached out to stores/showrooms of the jeweller in Mumbai.

While attempting to reach out to most stores in the area, most stores were out of communication, as the available numbers were either not in service or had some other technical glitch.

The stores that FPJ tried to reach out include the showrooms in Andheri, Borivali, Linking Road (Santacruz), Mulund West and Kurla, among others.

Thane Stores Confirms Server Issue

However, when FPJ tried to reach out to the Tanishq store in Thane (Naupada), there was a response from the shop associates.

While speaking to FPJ, the individual attending the call said, that the servers were indeed down, and the screen would apparently 'turn black' towards the end of the transaction.

It is yet to be ascertained whether this development is just limited to the Thane branch and whether the extent of this glitch has been reported elsewhere.

This also comes at a time, when, according to some reports, as a part of the festive season, Tanishq was offering a mammoth discount of about 20 per cent on the purchase of certain items.

The Benagluru-based company, which is held by the Titan Company, has attained fame for its diamond-based embellishment and has been endorsed by many big names in the world of film and entertainment.

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