New Delhi, November 13, 2026: One 97 Communications on Friday said its wholly owned subsidiary Paytm Payments Services Ltd (PPSL) has received in-principle authorisation from the Reserve Bank of India (RBI) to operate wallets.
The Reserve Bank of India granted in-principle authorisation to Paytm Payments Services Limited for Prepaid Payment Instruments through a letter dated November 13, 2026, One 97 Communications said in a regulatory filing.
Approval is subject to adherence to the RBI Master Directions on Prepaid Payment Instruments dated August 27, 2021, it said.
RBI Prescribes Audit Requirements
PPSL has been advised to undertake a System Audit, including a Cyber Security audit, to be conducted by a CERT-In empanelled auditor, a Certified Information Systems Auditor (CISA) registered with the Information System Audit and Control Association (ISACA), or a holder of a Diploma in Information System Audit (DISA) qualification from the Institute of Chartered Accountants of India (ICAI), it said.
The scope and coverage of the audit to be undertaken are contained in the Master Directions on Cyber Resilience and Digital Payment Security Controls for non-bank Payment System Operators dated November 5, 2026, it said.
“It may also be noted that PPSL can commence issuance of Prepaid Payment Instruments only after grant of Final Authorisation/Certificate of Authorisation,” it said.
Paytm Wallet Business History
Paytm launched its wallet business in 2014 and subsequently, in 2017, transferred the business to Paytm Payments Bank to meet regulatory requirements.
The business came under pressure in 2022, when the RBI barred the bank from onboarding new customers.
In January 2024, the RBI barred Paytm Payments Bank Ltd from accepting fresh deposits and credits, including wallet top-ups, citing persistent compliance concerns.
The regulator subsequently cancelled PPBL’s banking licence in April 2026, citing concerns over its operations and management. The Delhi High Court ordered the bank’s winding up in July.
Paytm Reports Strong Quarterly Growth
For the second quarter ended September 2026, One 97 Communications reported an over 10-fold rise in profit to Rs 225 crore from Rs 21 crore a year ago.
Operating revenue rose 28 per cent year-on-year (YoY) to Rs 2,648 crore, driven by sustained momentum across merchant and consumer businesses, expanded monetisation and AI adoption.
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Ebitda rose 90 per cent YoY to a record Rs 270 crore, with the Ebitda margin expanding to 10 per cent, reaching double digits for the first time and reflecting stronger operating profitability.
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