As the deadline to file the Income Tax Return nears, many Twitter users have reported facing glitches on the I-T Department website. The deadline to file e-return is December 31, 2020.

While there is no communication from the department on whethere there is an extension in the offing, the department is providing help to those who are facing any issue.

Here is a step to step guide for those who have any issue in filing their e-return:

Step - 1: Log on to

Step - 2: Fill the farm, including PAN and mobile number.

Step - 3: Type your query or concern in the given box and submit.

Step - 4: Wait for the reply.

Income tax department have been sending multiple reminders to the taxpayers through emails and SMSs as well as social media posts to file income tax return (ITR) for FY2019-20. Normally, the last date for filing a tax return is July 31, every year. However, due to the pandemic the last date has now been extended to December 31, 2020 this year.

More than 4.15 crore Income Tax Returns for AY 2020-21 have already been filed till 26th of December, 2020, the Income Tax department tweeted on Sunday. However, there are many people who are still appealing on social media for extension of the tax filing deadline.

Earlier, chartered accountants (CAs) from across the country have requested finance minister (FM) Nirmala Sitharaman to extend the deadlines for filing returns for income-tax (I-T), goods and services tax (GST) and other audit forms in view of the hardships caused by the coronavirus (COVID-19) pandemic. They have requested the FM to direct the Central Board of Direct Taxes (CBDT) to extend all the due dates for assessment year (AY)2020-21 to 31 March 2021.

Most professionals and tax payers across the country are of the view that it is very difficult to meet the various deadlines for income-tax compliances as their focus right now is on getting their operations on track. The shortage of manpower has paralysed the continuity of work. Such issues are making it difficult for most professionals and the taxpayers to adhere to the revised due dates of 31 December 2020."

The Income Tax department has introduced a new initiative called, 'Jhatpat Processing' to smoothen the ITR filing experience for taxpayers. This will help individuals in filing tax returns quickly in a seamless manner.

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Free Press Journal