Senior citizens of more than 70 years of age and differently-abled persons, including the visually impaired, do not have to worry about going to the bank for various banking activities in this COVID-19 pandemic. They can rather opt for ‘Door Step Banking’ (DBS) service. It is an initiative taken by Public Sector Banks Alliance through which customers can avail major banking transaction services at their doorstep.

Eligible customers of Bank of Baroda, Bank of Maharashtra, Bank of India, Indian Bank, Canara Bank, Indian Overseas Bank, Central Bank of India, Punjab National Bank, Punjab & Sind Bank, State Bank of India, UCO Bank, and Union Bank of India can opt for this service. This is implemented with help of DSB agents in 100 major centres across the country for offering different financial as well as non financial banking services. The option is available for distances within five kms of the bank branch. This service was anchored by UCO bank.

In the case of fee, every bank charges a different fee for Doorstep Banking.

Services offered are:

• Pick up of negotiable instruments (cheque/draft/pay order etc.)

• Request account statement

• Pick up new cheque book requisition slip

• Delivery of non-personalised cheque book draft, pay order, term deposit receipt, acknowledgement etc.

• Acceptance of 15G/15H forms

• TDS/form 16 certificate issuance

• Delivery of pre-paid instrument/gift card

• Issuing standing instructions

• Submission of Digital Life Certificate

• Cash withdrawal

How to avail this service:

• Register for doorstep banking service through your bank’s mobile application, website and call centre.

• Fill an application form to avail this service.

• Activate the SMS facility of the bank on a registered mobile number.

• A confirmation SMS is sent after completion of registration

• Once the agent arrives at the door step of the customer, only after the Service Code matches with the one available with the agent that the services will be offered.