Mumbai: Mumbai Police have dismantled a bogus call center in Delhi that was involved in duping citizens under the guise of increasing credit card limits. The operation was conducted by Sion Police, who had been investigating a cyber fraud case registered in August 2024.
The case involved a complainant receiving a call from an unknown number. The caller, posing as a representative from Axis Bank, lured the victim into sharing their complete credit card details, promising a limit increase. Instead, ₹4.5 lakh was siphoned off from the victim’s credit card account.
Cyber officials from Sion Police Station — Sub-Inspector Dattatray Khade, Mangesh Khamkar, and their team — traced the origin of the call to Delhi. Using technical surveillance, a team was dispatched to the capital, where they raided a room operating under the name "Interneti Intlection Call Center" and detained 11 individuals including the key accused, Manjeet Kumar Mahaveer Singh.
During the raid, the team seized eight mobile phones and eight SIM cards. While Manjeet Kumar has been arrested, the others were issued notices and released, police said.
According to DCP Zone 4, Ragasudha R., the gang was running a fraudulent call center targeting bank customers across India by pretending to offer credit card upgrades and limit enhancements, ultimately stealing sensitive information and committing large-scale financial fraud. The investigation is ongoing, and further arrests may follow.
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