Mumbai, April 3: After receiving multiple complaints about contaminated water and low water pressure at several locations across the city, civic authorities have instructed officials to form a special squad to detect leaks wherever necessary.
Officials have also been directed to inspect leakage sites immediately and, wherever possible, conduct inspection visits alongside elected representatives.
Special squads to address water issues
Over the past few days, several corporators have raised complaints about water shortages in their areas. In response, Additional Municipal Commissioner Abhijeet Bangar recently held a review meeting with the BMC’s Hydraulic Engineering Department at the BMC headquarters.
“Complaints regarding contaminated water supply are extremely serious and require action under ‘extreme emergency’ protocols,” said Bangar.
24x7 monitoring and strict instructions
Officials were reminded that ignoring such complaints could adversely affect public health. Additional Municipal Commissioner Abhijeet Bangar further instructed that continuous 24x7 monitoring be maintained to trace sources of contamination, with adequate manpower deployed for inspections.
“Due to a surge in complaints about water supply disruptions caused by pipeline leaks, special teams will be deployed to detect and address these issues. These teams will operate on a zonal basis and respond to complaints promptly, and any detected leaks will be repaired immediately to ensure smooth and uninterrupted water supply,” said a senior official from the Hydraulic Engineering Department.
Coordination with elected representatives
Bangar also instructed officials to keep local elected representatives informed about ongoing actions and to organise joint inspection visits with them. Meanwhile, it has been observed that ongoing road development work in the city is causing damage to water pipelines at several locations.
"Priority will be given to promptly repairing these pipelines or, where necessary, laying new ones to ensure uninterrupted water supply," said Bangar.
Accountability and data insights
He also warned that anyone found deliberately neglecting these responsibilities will be held accountable, and appropriate action will be taken.
The meeting was attended by Deputy Commissioner (Special Engineering) Purushottam Malvade, Chief Hydraulic Engineer Dilip Patil, and other concerned officials.
According to civic data, Mumbai recorded 96,496 water leakage complaints between January 2022 and June 2025. Mumbai’s water comes from seven lakes—Tulsi and Vihar within the city, and five others located 100–175 km away in Palghar, Thane, and Nashik districts. Water from these lakes travels through 650 km of transmission mains and 6,000 km of service pipelines.
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Mumbai receives 3,950 million litres (ML) of water daily, falling short of the 4,463 ML demand. By 2041, demand is projected to rise 1.5 times to 6,900 ML per day. Despite heavy investment in replacing old pipelines, water loss has surged to 34%, up from 20% in 2009.
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