New e-commerce players do not show country of origin for all products in India: Report

New e-commerce players do not show country of origin for all products in India: Report

Only 42 percent consumers found that e-commerce apps platforms to be compliant in making country of origin information available

FPJ Web DeskUpdated: Monday, May 09, 2022, 11:49 AM IST
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CIE, which has been formed as a trust and not-for-profit organisation, will be based out of New Delhi/ Representational image |

Only four in 10 consumers in India say that e-commerce platforms are displaying the country of origin information for all products, a new report revealed on Monday.

While most older, established e-commerce platforms now have the Country of Origin information for the majority of products, the same is not the case with newly-established platforms like LensKart, CityMall and Shop101, according to the survey report by community-based social media platform LocalCircles.

Post-the China conflict in June 2020, the Central government gave a push to create additional awareness about 'Make in India' products and started enforcement of 'Country of Origin' information to be displayed on e-commerce sites.

The enforcement was done under the Packaged Commodity Rules Amendment, 2017 under The Department of Consumer Affairs.

However, only 42 percent consumers found that e-commerce apps platforms to be compliant in making country of origin information available, said the report.

Nearly 28 percent of consumers said e-commerce apps and platforms remain non-compliant while 30 per cent did not have an opinion or did not look for this information.

The percentage of consumers that looked for country of origin information when shopping online in 2020 was 37 percent which rose to 43 percent in 2021 and is now at 51 percent.

Recently, the Delhi High Court asked the Centre to implement a proper mechanism for conducting periodical checks of e-commerce platforms to ensure compliance with rules relating to the display and packaging of products sold on their websites.

On the seller front, a lot more work needs to be done, according to the report, as only 29 per cent of consumers said that most sellers were displaying this information for all products.

"The need of the hour is for e-commerce platforms to ensure that sellers are complying, and those that don't face action beyond the government action," said the report.

(With IANS inputs)

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