Indore (Madhya Pradesh): The Madhya Pradesh government on Friday launched the Chief Minister Jan Vishwas Campaign across the state.
The campaign aims to take government services directly to villages and urban wards, ensuring that public complaints are resolved on the spot and eligible people receive the benefits of government welfare schemes.
Indore's entire district administration travelled together in a bus to reach people and solve their problems at the grassroots level.
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The drive includes...
As part of the drive, senior district officials visited different areas to interact with residents, review pending complaints, and inspect public services.
The campaign also focuses on reducing the number of pending cases before special public camps are held.
Earlier this week, the state's Chief Secretary reviewed the preparations through a video conference with collectors, divisional commissioners, district panchayat CEOs, and other senior officials.
He directed officials to treat the campaign as a top priority and ensure that it delivers real results instead of becoming a routine exercise.
Under the campaign, camps will be organised in villages and urban wards. Before each camp, officials have been asked to clear as many pending complaints and applications as possible so that people get immediate relief during the camps.
Speaking on the launch of the Chief Minister Jan Vishwas Abhiyan, Guna Collector Kishore Kumar Kanyal said the campaign is being organised across Madhya Pradesh in line with the state government's vision.
He said the district has launched the campaign from Jamner village in the Raghogarh development block, where officials will interact directly with residents, address their grievances, and ensure eligible beneficiaries receive the benefits of government schemes.
Officers' Visit Every Friday
Every Friday, divisional and district-level officers will visit field areas to review pending cases related to the CM Helpline, public grievance hearings, and the Public Service Guarantee Scheme. New applications will also be accepted during these visits.
Officials will also inspect schools, hospitals, anganwadi centres, fair price shops, fertiliser and seed warehouses, gas agencies, and petrol pumps to ensure that government services are reaching people properly.
The entire campaign will be monitored through an online portal. Districts will be evaluated based on how many pending complaints they resolve and the overall progress of the campaign.
The government has said that priority will be given to resolving cases related to land records, mutation, property division, farmer IDs, Aadhaar-linked issues, applications under the Pradhan Mantri Awas Yojana, pending public service cases, and other citizen services.
The campaign is expected to strengthen direct communication between citizens and the administration while improving service delivery at the local level.
