New Delhi : Newcomer Reliance Jio has again asked its rivals Vodafone and Idea Cellular to release interconnection ports while alleging that poor quality of service on its network is due to incumbent players’ “unlawful and illegal delay” in providing more connections.
Referring to the regulator Trai’s directions issued to telecom operators on October 7 for resolving the service quality issue, the Mukesh Ambani-led firm in separate letters to Vodafone and Idea said, “In deference to Trai’s directions, RJIL therefore demands immediate release of the shortfall in E1s.” The Telecom Regulatory Authority of India (Trai) has given a deadline of October 17, 2016 to mobile operators to resolve the matter so that customers do not experience poor quality of service.
Trai has observed high level of congestion in telecom networks leading to call failure on Reliance Jio’s network, reports PTI.
Jio has been alleging that Airtel, Vodafone and Idea are denying it required number of interconnection points. However, the incumbents have said that they have provided sufficient points of interconnection (PoIs) to meet requirement of Jio as per industry average. In the letter dated October 12, marked to Telecom Secretary and Trai Chairman, Jio alleged average call drop experienced by its customer as on October 8 was as high as 87 per cent on Vodafone and 67 per cent on Idea network for NLD service. The company has sought interconnection facility for supporting 100 million mobile subscribers by March 2017. As per the list sent by Jio, Vodafone has to allocate 7614 and 1844 more PoIs for access and national long distance services while Idea needs to provide 6060 and 1230 additional PoIs for access and national long distance services respectively.
