'Momentary Reaction': DMRC Issues Clarification After Video of Passengers Jumping Over AFC Gates At Jama Masjid Metro Station Goes Viral

New Delhi: The Delhi Metro Rail Corporation (DMRC) on Saturday issued a clarification over a viral video in which passengers could be seen jumping over automatic fare collection (AFC ) gates to exit. The DMRC said that the incident, which took place on February 13, was a "momentary reaction" of some passengers and occurred due to “a temporary surge" of commuters.

"About a viral video circulating on social media regarding some passengers jumping over AFC gates to exit, DMRC would like to inform that said incident is reported from Jama Masjid Metro station on Magenta Line on the evening of 13th February 2025," the DMRC said in a statement.

"There was a temporary surge of passengers for a brief time when some passengers bypassed the AFC gate by jumping over it to exit. Security personnel and other staff were adequately present to counsel such passengers and the situation was never out of control. Rather, it was a momentary reaction of some passengers due to sudden surge at AFC gates," it added.

DMRC's Tweet:

A video of passengers jumping the exit gates of the Jama Masjid metro station surfaced online on Friday. In the video, passengers could be seen creating a ruckus at the station.

Here's The Viral Video:

Passengers jumped over the AFC gates. The incident raised security concerns.