Uber Introduces AI-Powered Helmet Selfies, Women Rider Preference And Safety Kits For Moto Drivers Across India

Uber, India’s leading ridesharing company, is ramping up safety for two-wheeler riders and drivers with new technology-led safety features and the distribution of 3,000 safety kits across the country.

As part of the first phase, select Uber Moto drivers in Delhi received safety kits comprising helmets, reflective vests, safety stickers, and protective gear on Wednesday. In addition, Uber plans to introduce AI-powered Helmet Selfies for drivers and in-app ‘helmet nudges’ for riders to improve helmet adoption. Women Rider Preference, a first-of-its-kind feature allowing female drivers to filter for female riders, will now be extended to Moto rides.

Bike taxis have become a preferred mobility option due to their affordability, convenience, and ability to navigate traffic. According to the India Economic Impact Report 2024, compiled by UK-based Public First, Uber Auto and Moto contributed INR 36,000 crore to the economy in 2024. A KPMG report titled “Unlocking the potential of bike taxis in India” estimates the sector could create 5.4 million flexible livelihood opportunities in India by 2030, reinforcing its growing significance.

Manish Bindrani, Head of Regional Supply Growth, Uber India & South Asia, added: "Uber Moto is one of the fastest-growing segments for Uber, loved for its affordability, ability to cut through traffic and easy integration with public transport. Today, the total number of two- and three-wheeler trips on Uber has surpassed car rides. With new safety features and the distribution of safety kits, we are reinforcing our commitment to safer roads while supporting drivers with flexible earning opportunities."

New Safety Features for Uber Moto

Helmet Selfies for Drivers: This industry-first AI-powered feature ensures compliance with helmet use. Drivers are periodically prompted to take a selfie wearing a helmet before starting a trip. If the helmet is missing, they will not be able to begin the trip.

Helmet Nudges for Riders: Moto trips will begin with an in-app reminder prompting riders to wear a helmet before starting their journey. This will encourage riders to use helmets during rides and stay safe.

Women Rider Preference (WRP): Initially launched for cars, WRP will now extend to Moto rides, allowing female drivers to filter for only female riders, when they want to. This option will give female drivers peace of mind and flexibility, particularly during late hours.