Mumbai: Fake Call Center Busted In Powai; 7 Arrested For ₹2.60 Lakh Loan Scam

Santacruz police have uncovered a fake call center involved in a large-scale loan scam, duping individuals under the guise of facilitating online loans. The operation resulted in the arrest of seven people, including four men and three women. Authorities seized 15 mobile phones, four laptops, 57 SIM cards, and other items worth ₹4 lakh from the accused.

The investigation began when Juhu resident Praveen Solanki filed a complaint with the Santacruz police. He reported receiving a call from an unidentified man claiming to represent "Bajaj Finserv Holiday Travels." The caller offered to process an online loan but demanded ₹2.60 lakh as processing fees. After transferring the money, Solanki did not receive the promised loan, realizing later that he had been defrauded.

Acting on technical evidence, the police conducted a raid on January 21 in the Powai area and apprehended the seven suspects. Preliminary investigations revealed that the accused were running a fully operational fake call center aimed at scamming people.

Authorities are now investigating the scale of the fraud and the number of victims targeted by the racket. Further inquiries are underway to identify additional links and accomplices involved in the operation.