SBI's Mobile Banking, Fund Transfers Services Suffer Outage

New Delhi: State Bank of India's (SBI's) mobile banking services suffered an outage on Monday, affecting customers across the country. Downdetector data shows a sharp increase in outage reports for the bank's mobile app services.

As per the data by Downdetector, around 900 reported the issue by 1 pm. The SBI in a post on X informed the customers about the outage. As per the bank, services will remain affected till 4 pm.

SBI's Statement:

"Due to Annual Closing activities our digital Services will be unavailable to our esteemed customers between 01:00 pm to 04:00 pm (IST) on 01.04.2025. We request you to use UPI Lite and ATM Channels for uninterrupted services. We apologise for the inconvenience caused," the SBI said in the post. However, the SBI did not reveal the reason behind the outage.

Meanwhile, National Payments Corporation of India (NPCI) in a statement said that some banks are facing intermittent transaction declines.

"Today due to financial year closing, some of the banks are facing intermittent transaction declines. UPI system is working fine, and we are working with the concerned banks for necessary redressal," the NPCI said in an X post.

From April 1 a series of fiscal and income tax-related changes has come into effect. As per the new rules, if a person's mobile number is linked to UPI and he/she has not been using it for a long time, then his/her UPI account linked with the number will not be accessible.