Facebook Chief executive officer (CEO) Mark Zuckerberg has rejected accusations that the social network prioritises profit over its users' safety.
This comes after former company product manager Frances Haugen told a congressional testimony on Tuesday that the social network was allegedly aware it inflicted harm on the mental health of teenagers but did not do much to prevent content promoting "hate and division." "At the heart of these accusations is this idea that we prioritize profit over safety and well-being. That's just not true," Zuckerberg wrote on Facebook, adding that the platform cares "deeply about issues like safety, well-being and mental health." Zuckerberg on Wednesday said that many of the accusations make no sense. He noted that if Facebook wanted to ignore harmful content, then its team would not create "an industry-leading research program to understand these important issues in the first place".
A former Facebook employee on Tuesday had accused Mark Zuckerberg of pushing for higher profits while being cavalier about user safety.
"I am here today because I believe that Facebook's products harm children, stoke division, and weaken our democracy," she said.
during her opening remarks, reported CNN.
Haugen, 37, had said that effective regulation of Facebook would need to start with transparency, including allowing "full access to data for research not directed by Facebook." She further alleged : "The company's leadership knows how to make Facebook and Instagram safer but won't make the necessary changes because they have put their astronomical profits before people. Congressional action is needed. They won't solve this crisis without your help."