Mumbai police to introduce online process which will be completed within a week
Mumbai : The Mumbai police have introduced an online passport verification service under its plans to modernise the policing system under the Centre’s Megacity Policing Programme. At a press conference held here Commissioner of Mumbai Police Rakesh Maria said that this online system would not only save time but also resources.
Under this new system, called Police Station Model of passport verification, the police verification of passport applicants will be done in just seven days. The relevant portions of the application would be directly forwarded to the police by the Passport Seva Kendras, online in digital format. The police will carry out the physical, address and criminal antecedent verification in seven days’ time.
After the verification is completed, the police station will then have to submit a report to the Special Branch (SB) II, CID in physical format that is in the form of a hardcopy. SB II would then inspect the documents closely and submit a report online to Mumbai’s Regional Passport Office (RPO), followed by a hardcopy on the next working day.
The applicant will be informed about the status of his/her application when the application is sent by the concerned police station for verification. Within three days of the receipt of this SMS the applicant will have to visit the police station. This police station would be the one named by the applicant in his application. After the verification is completed, the applicant will receive a second SMS informing him about the report being forwarded to the RPO.
The daily applications received by Mumbai police come up to around 1700. “This system would save a lot of resources in terms of time and paper,” said Maria.
The current offline system of verification takes at least 15 days to complete.
“Tata Consultancy Services (TCS) will be helping us set-up the system which we will be securing to avoid any miscreants tampering with it,” Maria added.
The police have set up a helpline 7715800000 for people to convey passport related grievances. Applicants can also send their grievances to firstname.lastname@example.org