Mumbai : In an effort to reach a wider audience effectively and efficiently, the Anti Corruption Bureau (ACB) is going to introduce a web-based mobile application to help the public register complaints against corrupt officials as soon as it happens without too much effort, Additional Commissioner of Police Vishwas Nangre Patil confirmed. The app, which is being made in association with an NGO, Public Concern for Governance Trust (PCDT), Mumbai, aims to streamline the process of registering complaints online.

The PCDT that works towards creating awareness about effective governance has ex-Commissioner of Mumbai Police Julio Ribeiro as its chairman. The responsibility to develop the app has been given to a software firm, The Bombay Coding Company that develops web and mobile applications. The app, whose idea and design are in place, has been a month into making.

The office of the ACB is at Police Camp in Mumbai which is a pretty inaccessible place for most Mumbaikars. “In addition, the format of registering a complaint on the ACB website contains 10 fields right now. For a person who registers a complaint immediately, logging on and filling so many fields on a wesbite, which takes time to load or travelling all the way to Worli is cumbersome. He might just pay the bribe and be done with his work,” said Rafael Pereira who works for the PCDT.

The app will have at the most five fields, with two of them optional. As of now the tentative fields are: name, mobile number, location, email id and the concerned government department.

The app will be web-based, that is, there is no need to download it and anyone possessing a mobile with an internet connection can access it online and use it. There are no specific requirements of Operating Softwares like Android and IOS. “Due to its web-based nature, the app’s size will be very small. There are no graphics or any auxiliary information in the app. The target is to get complaints filed immediately and ensure swift action,” Pereira said.

The app, which will cover entire Maharashtra, will also have an option of uploading pictures and videos of corruption actually happening at a public office.

“When people register complaints online, there is a chance of it sometimes being fake or a prank. If someone uploads a picture or a video there is greater authenticity. Plus the ACB will get the complainant’s contact number, email id and IP address through the complaint. So even if it is a prank by someone, he or she can be nabbed,” Pereira added.

The application is expected to be ready in next three months. Efforts are being made to make it in Hindi, Marathi and English to reach as wide an audience as possible.

Sindhu Mansukhani

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