Indore: IIM Indore conducted a webinar on ‘Does Leadership Matter? Improving Job Satisfaction and Commitment in the Public Service’ on June 25.
Conducted by the industry interface office of IIM Indore, the key speakers for the webinar included Prof Himanshu Rai, director, IIM Indore; V Srinivas, additional secretary to government of India, department of administrative reforms and public grievances, DG NCGG; and Dr Meghana Sabharwal, professor and department head, public and non-profit management, University of Texas, Dallas.
The session was moderated by Prof Prashant Salwan, chair, industry interface office, IIM Indore.
V Srinivas shared his views on how leadership is a quest to rediscover. “A good leader operates with simple business rules which are easy to understand and practice”, he said. Noting that innovation and success are important in leadership, he said that innovation is an important tool to become stronger and enhance revenue productivity.
He also threw light upon administrative ethics and leadership and noted that India’s Constitutional values are deeply rooted in high moral tones with a universal dimension.
Dr Meghana Sabharwal noted that although organisational sources such as leadership influence job satisfaction and organisational commitment, what matters the most is whether individuals perceive themselves to be efficacious in their jobs. “It is important to understand the psychological mechanisms underlying the relationship between leadership and job satisfaction. Job satisfaction impacts commitments and outputs. It results from the nature of one's job or other aspects of the environment, like job security, pay, leadership, etc.’, she said.
Throwing light on the COVID positivity rate in the city, Prof. Salwan noted that in May, Indore’s positivity rate was 40 per cent which has now come down to 0.7 per cent, with the same resources, same people and the credit for this goes to effective leadership.
‘The public sector is not only expected to craft and deliver high-quality public health systems during this pandemic but must also address the strains on the ordinarily routine process of governance. An effective response to this pandemic thus requires effective administration which crucially depends on the effort and capacity of the millions of public sector workers from the front line to central administration; hence leadership plays a key role’, he said.