Rly minister promises better food on trains and platforms

FPJ BureauUpdated: Saturday, June 01, 2019, 11:17 PM IST
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NEW DELHI : Not happy with the food served on train or a railway station? Call toll free number 1800-111-321 and complaint will be address in real time, promises Railway Minister Pawal Bansal.

He says the complain can relate to any issue, including substandard or less quantity and overcharging.

The phone number is operational from 7am to 10pm through the week. The helpline was started on January and 26 complaints have been received so far. Bansal wants to assess the people’s views about the food on train and platforms before he cracks the whip to jack up the prices. He says people would be willing to pay more if they get good quality food and in his view the quality has suffered because the prices were not raised for long time.

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