BHOPAL : Chief Minister Shivraj Singh Chauhan, during a five-hour-long marathon review meeting on completion of one year of the new BJP government in the state, severely reprimanded bureaucrats on Monday.

Chauhan warned the officers, who are reluctant to talk to callers to CM Helpline that he would ‘spoil their annual confidential rolls’. He asked the Chief Secretary Antony De Sa to ensure that a note about the officers who do not speak to the callers must be made in their ACRs.

Chauhan also came down heavily on Principal Secretaries of the departments which have not implemented the announcements made by him during Panchayats at his residence.

Around 14,000 complaints received through CM Helpline related to urban administration department but its Principal Secretary SN Mishra spoke to only 19 applicants. A large number of complaints related to Panchayats and Rural Development department, Agriculture, School and Higher Education, Public Health Engineering, Revenue and Woman and Child Development departments. The Principal Secretaries of these departments did not speak to the applicants after disposal of the complaints.

Chauhan pulled up Principal Secretary, Revenue Arun Tiwari regarding a complaint related to Patta distribution. Chauhan told the Ministers that they should ensure that the complaints lodged in CM Helpline were disposed.

Chauhan also rejected the suggestion of forwarding complaints of corruption against Additional Chief Secretary, finance, Ajay Nath to departments for investigations.

Chauhan in his 5-hour long Marathon meeting, reviewed CM Helpline and announcements made during various Panchayats vis-a-vis 11 departments. He said action must be taken on finding irregularity against the concerned officer. He said it had come to his notice that the maximum number of complaints was from departments directly linked with the public namely Panchayats and Rural Development, Urban Welfare, Agriculture, School and Higher Education, Public Health Engineering, Revenue and Woman and Child Development.

Chauhan directed that departments of Urban Development and Rural Development should make a detailed action plan regarding sanitation in the state and also build an institutional arrangement. He said the mentality of people about sanitation should be changed work in this direction should continue. Every government department should give special attention to cleanliness in institutions under its jurisdiction.

Chauhan said information related to updated status of scheduled services under Public Service Guarantee Act must be prepared. The process to include more services under the Act must be started. Chauhan also directed to get survey done of 500 villages for preparation of their maps.

He instructed the concerned officials to implement the replacement of affidavit with self-declaration, which is an important initiative taken under good governance.

Chauhan, mentioning the incident of several candidates not being allowed to appear in an examination of department of woman and child development, directed to find the actual position. He said departmental processes must be simplified. Chauhan said good governance day would be celebrated in the state on December 24.

Chief Minister instructed to do comprehensive survey of mineral resources in the state. Core banking in Cooperatives Banks must be made effective. Talented students of SC-ST categories should be given coaching facility for education in abroad. Lavatory construction must be done in all schools in the coming 10 months. The conditions in hospitals must be improved through medical colleges. Pending drinking water schemes must be completed on priority basis. Chauhan said Aanganwadis must open timely and children should be present there and they should get good quality nutrition there.

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