New York : While most of research routinely criticises consumers for being impulsive, research by an Indian-origin professor contends that consumers exhibit self-control most of the time, reports IANS. “You only remember the times when you have given in to your impulses,” said Ravi Mehta, professor of business administration at University of Illinois in the US.
The classic line of research said that people are impulsive – they do not think long-term, they engage in indulgent, decadent behaviour and sometimes lose self-control. “Even though most people have self-control, it is just those few failures that you remember the most. And here we are saying, ‘We control our everyday behaviour, but we only indulge when we think long-term.’ That’s counter-intuitive,” Mehta said.
The study asked a sample of consumers to compare their behaviour in general to the average US consumer. The results indicate that 79 percent of people said they control their impulses most of the time. But 81 percent of respondents said US consumers are impulsive people.
“So it is, ‘I’m not impulsive and indulgent, but everyone else is,’ which is interesting, because that was our starting point,” Mehta said.