To monitor cleanliness at key stations Western Railway introduces ‘change agents’

Mumbai: Western Railway (WR) has come up with a very novel idea to keep a tab on cleanliness of stations, Pay and use and surrounding area within station premises of Mumbai suburban section by introducing a new concept called ‘Change Agents’ with effect from today (August 15).

Senior Railway official said it will start as a pilot project on eight major suburban stations ie Churchgate, Mumbai Central, Dadar, Bandra Terminus, Andheri, Borivali, Vasai Road and Virar to improve overall passenger satisfaction for cleanliness.

According to a press release issued by Ravinder Bhakar, Chief Public Relations Officer (CPRO), WR, the ‘Change Agents’ (Cas) will work towards effective implementation and monitoring of cleanliness under ‘Swatch Bharat Mission’, anti-spitting/littering campaign.

“They will supervise the various cleanliness activities which will be conducted on these stations in addition to creating awareness among the general public,” he added.

Bhakar further said these CAs will also educate passengers about provisions of Railway Act for not maintaining cleanliness in railway premises so that public can be made aware of penalty and deterrent actions. “It is also planned to check the entry of unauthorised person into Platforms / FOBs to curb the menace of hawkers / illegal vendors, etc,” added Bhakar.

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