Mumbai: A 35-year-old woman, Seema Waghola has complained to the cyber cell of Dahisar police station of being duped of Rs. 1 lakh. The complainant’s son had purchased a Rs. 300 T-shirt from an online shopping portal, which he tried after it was delivered and turned out to be ill fitting. He wanted to exchange it and informed the site. An accused posing as a sales executive from the online portal allegedly asked for the debit card details and got Rs.1 lakh transferred to an offshore account.
Waghola, an engineer, had asked her son to order some clothes from a portal for Diwali. On October 10, he ordered a T-shirt from Club Factory, a portal application. After placing the order, it showed as the delivery would be made in the first week of November.
Waghola said, “On November 7, my son tried the T-shirt after the package was delivered. It was ill-fitting and we read of the return policy on the package. He promptly sent an email to them asking them to replace the item.”
The company replied stating their representative will contact them for further details. On Friday, he received a call from a man claiming to be from Club Factory and said they will need the debit card details to initiate the return. Waghola’s son provided the privy details of the debit card, as the representative assured the amount will be transferred within 24 hours.
Hours later, Waghola received a message from the bank stating `40,000 were transferred from her account. By the time she thought of calling and asking him the reason for withdrawals, two more transactions were made of `20,000 and `25,000.
Realising she has been duped of `1 lakh, Waghola immediately approached the cyber cell of Dahisar police station to lodge a complaint against the Club Factory application.
Vasant Pingale, senior inspector of Dahisar police station, said, “We have registered a complaint against unknown accused and booked them under relevant sections of the Indian Penal Code and Information Technology Act.” No arrest has been made in the case yet and investigation is underway, said Pingale.