Indore: Snag derails 20,000 traders’ plan to file GST return

More than 20,000 traders of the city failed to file their GSTR-3B return on Saturday due to server problem. As it was the last day of filing annual return, the traders were left harried.  In fact, traders were filing their first annual return after the launch of the GST. In the return, a trader provides information about the tax paid and the receipt of the Input Tax Credit (ITC). Besides, in case of a shortfall in tax payment, a trader can list the pending tax.

However, return filing turned into a bitter experience owing to snag in GST Network portal. Since morning, traders and tax consultants trying to login to the portal were welcomed with the message – “1.50 lakh traders are already submitting their return, please wait.”

Several traders said that return filing on the portal comprised of five steps– Login at portal, Data uploading and saving, liability of tax, off-set labiality and balance sale-purchase details, and return filing with digital signature, where OTP is received on registered mobile phone.

Tax consultants said that the portal repeatedly lost connection with the server. As a result, traders had to undertake the entire exercise afresh. Another trader said that even after completing the five steps, the portal failed to generate the OTP. In a few cases by the time the OTP was generated, the session had timed out.

Despite of the technical glitch, the GST Council waited till late Saturday night to announce extension of return filing date. There is no provision of fine on filing return after the last date.

  • Saturday was the last date of filing GSTR-3B. However, more than 20,000 traders of the city could not file the return due to slow pace of GSTN portal. The tax consultants, who had to file about 100 returns, could file just 5 during the entire day.
    CA JP Saraf, Secretary (GST), Tax Practitioners’ Association
  • Owing to slow speed of GSTN portal, more than 20,000 traders failed to file their anural GST return GSTR-3B on Saturday. We have lodged our complaint to PMO, through the mail.
    Kedar Heda, Vice President, Commercial Tax Practitioners Association.

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