BHOPAL: Builders and real estate agents can register applications for registration and customers can lodge their complaints online on website www.rera.mp.gov.in. Information related to redressal of complaints will be sent to the customers on their mobile phones through SMS gateway.
This was announced by chairman Madhya Pradesh Real Estate Regulatory Authority Antony De Sa and principal secretary urban administration Malay Shrivastava while dedicating the website of Real Estate Regulatory Authority (RERA) here on Monday.
Madhya Pradesh is the first state of the country which has formed the Real Estate Regulatory Authority and has published its rules. De Sa informed this Act had come into effect from May 1, 2017 in the entire state. Rights of customers would be protected through this Act.
The real estate sector will be properly organised besides making it transparent and responsible keeping in view the interest of the customers. Complaints received from the customers will be solved speedily by the authority. . It was informed that it has been made mandatory for promoters or developers to register their projects in the authority before its marketing. It is necessary to get the present under construction incomplete real estate projects registered within three months before the authority. In addition to this promoters and developers are required to submit updated information in the authority about the project every three months.