New Delhi : In a bid to improve the quality of data service for Indian mobile users, telecom regulator Trai launched an application to help consumers check real-time Internet speed on their handsets and report the same to the regulator. The Telecom Regulatory Authority of India (Trai) will use the data collected from subscribers to fix new quality of service (QoS) norms for which the process will start in a month or so.
“We will start the consultation process soon to fix the quality of service benchmark for wireless data. Through the application (Trai Myspeed App), we will get real-time data from customers. This will be put on Trai Analytics Portal. It will show mobile data speed of each operator in a given area on a real-time basis,” Trai Chairman R S Sharma said here. In 2014, Trai had issued norms under which it asked telecom operators to indicate minimum download speed that can be provided to consumers. However, telecom operators have complained to the regulator that as per ‘law of physics’ they cannot ensure minimum speed. “Now we are saying that if you cannot provide minimum speed of data then, at least, average speed can be assured. We will discuss what can be the average criteria,” Sharma said.
