New Delhi: The National Restaurant Association of India (NRAI) said food aggregators have agreed to redesign their schemes to rein in deep discounts offered to customers and asserted that discount is a privilege not a right.
The NRAI stressed on the need to "detox" the restaurant-customer ecosystem from the addiction of deep discounts that has crippled the industry.
The association was in talks with online food delivery platforms like Zomato and Swiggy for the past two days to resolve the confrontation over discounting schemes, dine-in programmes and table reservation schemes.