New Delhi: Leading industrialist Ratan Tata has invested in niki.ai, an artificial intelligence (AI) based chatbot. The company has also received funding from existing investor Ronnie Screwvala-led Unilazer, it said in a statement. The Tata Sons Chairman Emeritus has made more than 25 investments in startups in the last two years, including online marketplace Snapdeal, digital wallet provider Paytm, cab hailing service Ola, data analytics company Tracxn Technologies, online pet supplies store Dogspot.in and online lingerie store Zivame.
Niki.ai leverages the technology of natural language processing and machine learning to converse with customers over a simple chat interface and places their orders within seconds with the partner businesses. Globally, chatbots have been much talked about in the recent weeks, with Facebook opening its Messenger platform for developers during the F8 conference.
