Jet Airways is suffering from huge losses and due to this the company is grounding most of its planes and cancelling flights. This has left many passengers in trouble as they have booked the flight tickets as per their itinerary which was planned in advance. However, sudden cancellation of flights is making it difficult for the passengers to book alternate flights as other airplane companies are charging a bomb. So, if you are jet passenger and want to cancel your flight or want to get refund here are the steps to follow.
Process for Jet Airways ticket cancellation and refunds:
- The customers who have booked tickets may visit – www.jetairways.com/disruption-assistance
- The passenger has to fill up a form with details such as name, route, PNR, ticket number, date, mobile number, and other details
- The customer can submit the form
- Once your refund request is processed, it may take 7–10 working days for the credit to reflect in the customer’s account
If your flight is cancelled within 72 hours of departure, you should ideally call the airline, or if you can, visit the airline’s ticketing office, usually at the airport. But, if you get a cancellation message with more than three days left for the flight, Jet Airways has opened up a separate website to get you accommodated on another flight if possible.