Air India and Jet Airways planes are seen parked on the tarmac, as flights operations are being cancelled due to a server problem, at Indira Gandhi International Airport in New Delhi on April 27, 2019. - Several flights of Air India have been affected on April 27 after its server was reportedly down across the world. The system has, however, been restored now but the chaos is set to continue till the time stranded passengers are out on flights, which is estimated to take over a day or even more, local media reported. (Photo by Money SHARMA / AFP)
Air India and Jet Airways planes are seen parked on the tarmac, as flights operations are being cancelled due to a server problem, at Indira Gandhi International Airport in New Delhi on April 27, 2019. - Several flights of Air India have been affected on April 27 after its server was reportedly down across the world. The system has, however, been restored now but the chaos is set to continue till the time stranded passengers are out on flights, which is estimated to take over a day or even more, local media reported. (Photo by Money SHARMA / AFP)

New Delhi: Domestic air passenger traffic saw a rebound in May as it increased by 2.96% after a slump in April, according to the data released by aviation regulator DGCA on Tuesday.

In April, domestic air passenger traffic had dropped by 4.5% over the same period last year. The domestic air traffic in May this year consisted of 12.20 million passengers as compared to 11.85 million passengers in the same month last year, a jump of 2.96%, as per the data.

Suspension of operations by Jet Airways on April 17 due to lack of funds was considered to be one of the primary reasons why domestic air traffic saw a fall in that month.

IndiGo maintained its lead position with 49% share of the domestic passenger market in May, the data showed. SpiceJet's market share increased from 13.1% in April to 14.8% in May, giving it the number two spot, as per the data. The market share of Air India, GoAir, AirAsia and Vistara were 13.5%, 11.1%, 6.3% and 4.7%, respectively, in May this year.

"During May 2019, a total of 746 passenger related complaints had been received by the scheduled domestic airlines. The number of complaints per 10,000 passengers carried for the month of May 2019 has been around 0.61," the Directorate General of Civil Aviation (DGCA) said.

Air India topped the list of passenger grievances with 1.7 complaints per 10,000 passengers in the month of May, while SpiceJet was on number two position with 0.6 complaints per 10,000 passengers, as per the DGCA data. The passenger load factor -- which is measured by dividing the number of passengers to the number of available seats in a flight -- for SpiceJet was 93.9% in May, as per the data.

"For the 50th month in a row SpiceJet has flown with the highest loads in India. In May, our PLF stood at 93.9%. This is a feat unparalleled in global aviation industry and a huge milestone for SpiceJet. This record firmly establishes SpiceJet's standing as country's most preferred airline," said Shilpa Bhatia, Chief Sales and Revenue Officer of SpiceJet.

For GoAir, IndiGo, Air Asia and Vistara, the passenger load factor stood at 93.3%, 90.9%, 87.8% and 85.6%, respectively, in May. Air India's passenger load factor was at 85% in May, the DGCA data showed.

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