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Updated on: Wednesday, May 29, 2019, 12:16 AM IST

CXM Event 2019 – A Strategy That Builds Customer Loyalty, Retention and Increases Sales

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Enriching Interactive and Digital World-Class Customer Experience

The Rendezvous Experts is proud to host “Customer Experience Management Event (CXM Event-2019)” which is the knowledge hub to gain in-depth and interactive knowledge about customers, which is taking place on 25th April- 2019 at the Hilton International Mumbai.

CXM Event-2019 is structured to assisting CEO’s, CIO’s, CMO’s, Customer Experience Leaders, Customer Service Heads and Senior Management of companies map customer, product, employee and brand experiences before, during and after a sale. This information will be the tools for enhanced agility, performance, intelligence and integrations that are required to drive business forward faster.

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Having over 120+ Top Brands in attendance CXM Event-2019 will bring in 40+ International and National Speakers / Panelists from Top E-Commerce, BFSI, Retail, Telecom, Aviation, Logistics and Manufacturing Companies across the world to discuss an implement the best strategies in the field of Customer Experience.  Each session at the event is meticulously structured to take each Company’s personal and digital transformation initiatives to the next level.

CXM Event-2019 will enable you to design and deliver bespoke experiences that will attract customers to remain loyal and spread the word of their experience had with you. It focuses on the recent trends to extricate challenges of companies by offering know-how on ties between employee and customer experience, best practices in voice of the customer programs, humanizing CX, machine-to-person engagement advancements, engaging vs. transactional mobile applications. The Event assists to create new and innovative ways of customer interaction/engagement. It will help unleash the power of content and deliver exceptional experiences. It will also help power intelligent customer engagement over voice and digital messaging channels. It makes your customer experience exceptional, one journey at a time.

CXM Event- 2019 sessions will remove legacy tools, manual process and increase high visibility. More over it is personalized and can be catered through Multi-lingual support for Indian Customers. The event empowers and enables you to use the latest technology of AI in customer experience, how is it driving better efficiency while ensuring the fastest time-to-value.  It provides you insights on why brands should think of conversational AI as a way to augment or complement systems that companies already have in place.

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Register now to stay ahead on competition and explore the pillars of Customer Experience. Log on to www.cxmevent.com or call +91 9513953133 for more information.

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Published on: Tuesday, April 16, 2019, 11:24 AM IST
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