New Delhi : To protect consumers, Finance Minister Arun Jaitley said they need to be given powers to file class action suits against errant sellers and consumer forums should be strengthened in the wake of growing ecommerce trade. “As we pass by, the volume of trade in ecommerce is going to increase… So that’s how the trade is going to change. So under these circumstances we need a very powerful and efficient (consumer) fora,” he said, while addressing the national conference on effective functioning of Consumer Fora. With the concept of jurisdiction is getting diluted with goods being traded on ecommerce platform, he said that some “judicial pronouncement or legislative intervention will have to determine those factors. These are the changes that are taking place”.
Such suits can be filed by a group of people when there is a class or category of goods which is defective and a very large number of people have been deceived by it.
(To receive our E-paper on whatsapp daily, please click here. We permit sharing of the paper's PDF on WhatsApp and other social media platforms.)