BHOPAL : Bhopal divisional railway has launched a new facility to receive suggestions and complaints of passengers through Whatsapp on Tuesday.
The facility would help in getting instant feedback about facilities and inconveniences of the passengers.
The facility would also help in giving instant information to the passengers about the action taken on their complaints.
The passengers would have to make a call on mobile number 9752416996 and their complaint or suggestion would be forwarded to the officer concerned.
The officer after disposing of the matter would inform the passenger through Whatsapp.