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Aggregator of beauty and wellness, Ziffi projects category leadership

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Mobile Apps

A first-in-style app for Android platforms, making the wellness industry more accessible than ever before

After successfully penetrating the beauty and wellness booking space across four cities in India, Ziffi.com today announced the launch of its mobile app to offer its services to customers on the go. The application brings to life its unique ‘One wallet for all wellness needs’ concept, thereby accelerating user loyalty. Connecting consumers with a multiple range of wellness options, the app is the first of its kind to be launched in India. A central repository offering access to all lifestyle/ wellness services, the Ziffi wallet offers an easy and effective platform to reward customers for recurrent bookings at their preferred salon/spa. The app furthermore incentivizes consumers by offering a 600-rupee voucher with the first download of the app.

Well-established for location-based services to find salons, stylists and spa appointments, Ziffi has clocked exponential growth with a current network of more than 3,500 salons and spas, 19,000 doctors and 6000 diagnostic centres.


According to Shantanu Jha, Founder & CEO, Ziffi.com is currently the largest player in India’s beauty industry, recording a significant growth in bookings since the portal’s inception. He adds, “Ziffi’s aim is to be the largest wellness player within the next five financial quarters, with a potential to go global. We are targeting partnership with 85% of the service provider market across multiple regions in India in coming months. We currently provide bookings across 75% of Tier I and Tier II salons and spas across Mumbai, Delhi-NCR, Bangalore and Hyderabad.”

Ziffi’s logo is five stripes forming a heart, each of the stripes representing taste, touch, sight, sound, and smell, aiming to cater to the needs of all five of the senses entirely. The App provides additional discounts or cash rewards to increase its loyal patrons. The unique stylist-level appointments, quick search, Ziffi Wallet feature, attractive deals, and loyalty rewards make the otherwise complicated process of booking appointments simple, safe and streamlined. The Ziffi Wallet system easily maintains records and accepts payments without the use of complicated client management systems. Customers can review and rate providers, that help customers in finding the right wellness services.

The company also helps salons and spas manage their customers through a dedicated provider App. The provider app captures the loyalty and goodwill of salons and spas offline customers and translates it into online visibility and helps gain additional customer base. Ziffi aims to tap into the huge potential that exists in the Wellness industry, wherein both the user and service provider have been unable to maximize access amongst themselves. Handling discovery, booking and payments while awarding brand loyalty with discounts and deals, Ziffi promises to revolutionize a yet untapped space in the Indian market, with a view to go even beyond national borders in due course.

Ziffi.com is a one-stop-solution for booking appointments in the beauty and wellness sector on-the-go for tech savvy India. In a short span, Ziffi.com has become India’s largest and most comprehensive wellness booking system for location based services to find salons, stylists and spa appointments, all on one platform. With a network of more than 3,500 salons and spas, 19,000 doctors and 5,000 diagnostic centres, Ziffi.com is a fast-growing innovative online venture accessible to customers across India. It currently has a footprint in four key cities viz Mumbai, Delhi/NCR, Bangalore and Hyderabad. Ziffi has an existing database of 1.3 million users and has booked around 2,60,000 appointments since 2010. Ziffi’s consumer-friendly policy allows users to avail of their services for free, and to make appointments months in advance.

Launched as DocSuggest in 2010, the healthcare service aggregator strategically established itself in the beauty and wellness spectrum as Ziffi.com in October 2014. The company is funded by angel investors including Orios Venture Partners, Vishal Gondal, Founder and Chief Executive Officer, GOQii, Sanjay Parthsarthy, Founder and CEO, Indix Internet India; Taher Khorakiwala, Founder and CEO, MeemAin Capital; Rajan Anandan, and Managing Director of Google India.